Initial Assessment

Alexandra offers a free fifteen-minute phone consultation, during which issues of concern can be discussed and practical questions reviewed.

Length and Frequency of Sessions

Psychotherapy typically takes place weekly, which each session lasting 45 minutes. Increased frequency and extended sessions are available if indicated. When this occurs, sessions will be pro-rated accordingly.

Fees and Insurance

Alexandra is an out-of-network provider, and does not participate in any insurance networks at this time. As such, the terms of the treatment are private and determined solely by client need, and are not subject to limitations imposed by third-party payers.

Clients with out-of-network benefits may wish to file for partial reimbursement of fees. Upon request, you will be provided with a “superbill.” This form will include the proper code numbers for diagnostic category and type of service provided, as well as any additional necessary information. You may submit the form to your insurance company, or save it for your financial records.

You are responsible for knowing the terms of your policy and the extent of your coverage. To check your out-of-network benefits, you may contact your insurance company’s member services line. Some helpful questions can include:

  • What are my mental health or behavioral health benefits?

  • Does my plan cover services with an out-of-network provider? If so, how much will I be reimbursed for sessions with a social worker?

  • What is my out-of-network deductible? Have I met it yet?

  • How do I file for reimbursement of services?

  • Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

Means of Payment

Cash, check, or credit card are accepted. Payment by credit card will be via secure payment platform.

Cancellation Policy

Appointments are reserved for your exclusive use. Sessions must be cancelled at minimum 24 hours in advance, via phone or email. If less notice is provided, you will be charged the standard fee unless it is agreed that an emergency has occurred.

To book a consultation or first appointment, please reach out via email or the form below.